Training / Role Introductions

Choose your role introduction

Start with the experience that matches your role. New team members begin here first.

START HERE · NEW TEAM MEMBERS

Team Member Introduction

Your first look at Niko expectations, tools, and how to succeed on every shift.

DAILY STORE LEADERSHIP

Store Supervisor Essentials

Lead the floor, coach in the moment, keep the store ready, and escalate serious issues early.

LEADERSHIP / MANAGEMENT

Manager Orientation

Customer-first leadership, team coaching, standards, ownership, and escalation.